AI workforce · 18 business categories

192 AI worker roles for business

Browse AI worker roles across administration, finance, marketing, customer support, e-commerce, technology, sales, HR, and more. Each role can be configured around agreed responsibilities, SOPs, tools, and quality review.

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Explore all 192 roles by business function

Categories include AI automation, customer experience, marketing, e-commerce, technology, sales, administration, finance, security, legal, HR, research, education, healthcare administration, logistics, manufacturing, and operations.

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AI services by business function

This directory covers 192 roles across 18 categories for recurring office and operational work. Each workflow follows agreed SOPs, access rules, and review criteria.

AI and automation

Roles: AI Automation Strategist; Generative AI content strategist; AI researcher; AI engineer; AI deployment specialist; AI quality assurance analyst; AI data entry operator; AI scheduler; AI project coordinator; AI workflow designer; AI content generator; AI copy editor; AI HR assistant; AI security analyst; AI legal assistant; AI creative assistant; AI operations analyst.

Customer support

Roles: Customer success manager AI; Customer support representative; VIP customer success manager; Customer onboarding specialist; Complaint resolution specialist; Customer feedback analyst; Chat support operator; Customer retention specialist; Customer loyalty manager; Customer outreach coordinator; Order support specialist; Customer satisfaction analyst; Support quality reviewer; Escalation handler; Customer care supervisor; Bilingual support agent; Customer success chatbot trainer; Technical support agent; Customer experience analyst; Customer assistant.

Marketing and content

Roles: Digital marketing analyst; Social media content creator; SEO specialist; SEM campaign manager; Email marketing coordinator; Content marketing writer; Brand voice manager; Influencer outreach manager; Marketing performance analyst; Creative brief writer; Landing page copywriter; Affiliate marketing manager; Marketing ops assistant; Growth hacker; Marketing attribution analyst; Brand campaign coordinator; Marketing data analyst; Marketing assistant; Marketing coordinator.

E-commerce

Roles: Product listing specialist; Marketplace seller manager; E-commerce customer service rep; Order fulfillment coordinator; Inventory update operator; Product description writer; Review moderator; Shopping cart conversion specialist; E-commerce category manager; Promo campaign assistant; Product image curator; Shipping coordination assistant; Return & refund handler; Seller inquiry manager; Marketplace ranking analyst; Digital storefront copywriter; E-commerce operations assistant; Product catalog assistant; E-commerce coordinator.

Technology and data

Roles: Data entry specialist; QA tester; Code documentation writer; Technical support analyst; System status reporter; Bug report coordinator; IT helpdesk operator; API documentation writer; Software release coordinator; Data quality analyst; Technical content translator; Cloud status monitor; Database maintenance assistant; QA documentation specialist; Technical project scribe.

Sales and CRM

Roles: Sales development representative; Lead qualification specialist; Sales email copywriter; Sales follow-up scheduler; Opportunity tracker; Proposal coordinator; Sales call summarizer; Account researcher; Sales enablement writer; Lead enrichment operator; Sales playbook editor; Pipeline analyst; Customer objection handler.

Administration and operations

Roles: Executive assistant; Document coordinator; Calendar manager; File organizer; Correspondence handler; Travel arranger; Administrative data entry; Office supply coordinator; Report formatter; Records manager; Front desk coordinator; Schedule assistant.

Finance and accounting

Roles: Bookkeeper; Invoice coordinator; Expense report handler; Accounts payable specialist; Accounts receivable collector; Financial data entry; Budget tracker; Payroll data assistant; Tax document organizer; Financial report formatter; Vendor payment coordinator; Finance file clerk.

Security and compliance

Roles: Data privacy monitor; Security report writer; Fraud alert reviewer; Access log analyst; Compliance documentation writer; Incident report coordinator; Data handling monitor; Security awareness content writer; Audit support specialist; Privacy questionnaire responder; Risk documentation assistant.

Legal and contracts

Roles: Contract reviewer; Legal document summarizer; Legal research assistant; Clause comparator; NDA drafter; Legal file organizer; Compliance writer; Legal correspondence handler; Contract renewal tracker; Legal glossary maintainer.

Creative and content

Roles: AI visual storyteller; Visual trend analyst; Moodboard curator; Visual story planner; Copy tone auditor; Creative brief analyst; Content ideation specialist; Art direction assistant; Concept iteration editor.

HR and recruitment

Roles: Recruiter assistant; Candidate screening assistant; Job description writer; Onboarding coordinator; Employee records handler; HR FAQ responder; Interview scheduler; Candidate message drafter.

Research and analytics

Roles: Research assistant; Literature summarizer; Data collection coordinator; Survey analyst; Market research writer; Competitive intel assistant; Insight report drafter.

Education and training

Roles: Course content assistant; Lesson planner; Quiz writer; Tutoring assistant; Training material formatter; Education content reviewer.

Healthcare administration

Roles: Patient records coordinator; Appointment scheduler; Health form handler; Medical billing assistant; Pharmacy inventory note taker.

Logistics and supply chain

Roles: Shipment tracker; Inventory note taker; Supplier message handler; Freight document organizer.

Manufacturing and production

Roles: Production scheduler; QC form filler; Maintenance log keeper.

Business operations

Roles: Operations note taker; Ops hygiene supervisor.

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